Junctionwest Dental

One star only because they were helpful in helping me manage my anxiety about the dentist. Other than that I went there to receive multiple fillings and they were not very upfront about pricing and continued to be very pushy about doing more work even after I made it clear that I could only afford the fillings. After it was done I had more sensitivity than I had before the procedure was done and they continue to call me about doing more work even as I have told them it is not feasible for me financially. Over all very expensive and pushy and I wasnt happy with the result.

Place is really great, everyone is super duper nice, they give you a printed out dental plan with all the costs after your x ray, which give you the piece of mind that theyre not taking advantage of customers. I reccomend this place to anyone who has severe dental anxiety, everyone is very gentle and accomidating. A tad more expensive than other places, but the comfort and piece of mind is well worth it. Oh and you can book appointments via text! Which is real handy dandy!

I’ll start off by saying that I’ve been going to this clinic for over two years and the ladies at reception, as well as the hygienists are lovely people. However, I had a very negative experience today after going in to have repairs done to two chipped teeth. I was specifically told I should meet with the head dentist, Dr. Venus Sobhi, as she’s experienced in cosmetic dentistry. She’s not in the clinic often so I moved my schedule around to make it work. However, once I arrived at the clinic, I waited over 30 minutes before I was finally brought in for my appointment. The receptionist was very kind and called the doctor to let them know I’d been waiting for quite some time. I didn’t mind waiting as I understand dentists fall behind, but as I walked past the dentist’s office to sit in my chair, I noticed she was busy filming some sort of promotional video or interview for her practice, which was why I was left to wait for so long. Once she was finally available to start working on my teeth, she was rushing to get the work done. In her rush, she accidentally cut my upper lip with one of her electric tools. It was not an extensive injury but enough to bleed continuously for a few minutes. She apologized and continued on until she saw I was visibly upset and asked if I needed a second. She slowed down a bit after this and listened to some of my concerns, but overall, continued to rush to get me out the door, stressing that she didn’t have all the right tools at this clinic to do what she needed with my teeth. Overall, the experience was extremely stressful and negative for me. I’ve had issues with my chipped teeth since I was a small child, and this is the first time I’ve had someone accidentally cut into my skin during a procedure. This, coupled with the lack of concern for my time and overall abrasive bedside manner made this one of the most negative dental visits I’ve had. Although I found this clinic okay for all my usual cleanings and routine work, after today’s experience I will be searching for a new practice.